Magic Nails Salon in Naperville, Illinois

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• Jinhe Hu

  Posted Feb, 21 2019

  I was almost assaulted by the store manager. I called 911 and was able to get out of the store in time but I want to warn everyone about the terrifying experience that I had here.
  
  My mother and I came for pedicures. We have been coming here for years. The man doing my pedicure cut my nails too short and I was displeased with the service. In the middle of the service, the man saw that I had a large callus and informed me that they had increased the price of the pedicure so that it was an extra charge to remove it. I was not happy with this, and called the manager over to complain about the service and the extra charge. She was a fat woman who had the worst attitude and told the man to stop the service as I was being "too rude". I let it go and waited for my mom to finish.
  
  Later, my mom called the manager over to speak about the situation. The manager started to become incredibly rude and told us flatly, "we don't want you to come back here." We went to the front to pay and my mother dried her toenails. At this point, she noticed that the lady doing her nails had screwed up the job. She called the manager over, and the manager blamed it on my mother. She refused to help us fix the nails and became increasingly rude. At this point, I jumped in to defend my mother, as she was insulting my mother and telling her that the store often had problems with my mother, which is not true. I told her to shut up, and she proceeded to get in my face and yelled "Shut up, shut up, shut up", almost like a crazy person. My mother had to jump in to keep her from hitting me. I was harassed by the store manager, and called the police as the manager followed us out of the store and told me to "get back in the store" so she could beat me up.
  
  Save yourself and do not visit this store as I am afraid that you will be assaulted if you come to this store as well. Good luck.

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